Various Voicemail Scripts

** Please note, that even a patient's name is considered PHI. We are not leaving the patient's name on any voicemail

Dr's Voicemail

This message is for (PCP NAME). My name is (Agent Name) it is (Current Date and TIME) and I am calling on behalf of one of our patients. We sent a fax over earlier today and wanted to verify that you received it. Please give me a call back at your earliest convenience at (Phone number). My extension is (Extension). Thank you and have a great day.

Patient's Voicemail

Hi there, this is (AGENT Name) calling from (WHO WE ARE). This message is intended for (PT Name). Due to HIPPA we cannot leave a detailed message. Please give us a call back at (CB Number) (at extenstion (Extension). Have a great day.